Alcatel and Micromuse are working together to provide a unique DSL service assurance solution. The joint solution distributes real-time information about network performance and service impacting problems throughout the service provider organization. It proactively provides service reports to end-customers and ISPs, improving their visibility into service status and helping avoid call center congestion.
The Alcatel DSL assurance solution is based on Micromuse’s Netcool software suite. Alcatel will sell the solution as part of its DSL OSS portfolio. Alcatel, through its global services organization, will also support the customization and integration of the solution within service providers’ legacy networks and information systems.
http://www.alcatel.com
http://www.micromuse.com