Alcatel-Lucent announced a suite of enhancements for its portfolio of products for large enterprises, including new capabilities to scale to support 100,000 users and the ability to better integrate with key corporate applications.
Alcatel-Lucent’s Corporate Communications offer includes voice, data, unified communications and contact center solutions whose enhancements enable large business customers to employ data virtualization, increased scalability and strategic centralization in the network to better address the challenges of globalization.
Key enhancements include:
- Release 9.0 of the new Alcatel-Lucent OmniPCXprovides a secure, scalable, centralized architecture capable of serving 100,000 users. The system’s Session Initiation Protocol (SIP) controller and expanded standards-based SIP trunking allows easier integration with new applications and SIP device management.
- A new OmniSwitch 9000E platform is being introduced to serve locations requiring high capacity, scalability and virtualization with multi-virtual routing and forwarding, which delivers cost reductions through hardware consolidation and lower power consumption.
- Release 5.1 of the Alcatel-Lucent OmniTouch Unified Communication Solution and OmniTouch 8600 My Instant Communicator now offer multimedia, multi-session collaboration, mobile device integration, and support for third-party applications such as Microsoft Office Communicator and IBM Sametime and Lotus Notes.
- The Alcatel-Lucent OmniTouch Contact Center Premium and Standard Release 9.0 and the latest CC Teamer application help enterprises provide superior customer service.
- Alcatel-Lucent solutions also encourage more effective knowledge sharing internally and with customers, partners and suppliers through open APIs and third-party integration, enabling improved productivity and cost reduction.
Alcatel-Lucent noted that it has added more than 5,000 new enterprise customers since the initial launch of its Corporate Communications Solutions offering nearly two years ago.
