AT&T introduced a hosted voice and collaboration service aimed at improving employee productivity.
AT&T Collaborate provides a full array of cloud-based voice features and collaboration tools, such as instant messaging and presence, audio, video and web conferencing, and content sharing. The service offers more than 30 calling features, plus a mobile client for use on your smartphone or tablet. Service options include:
- AT&T Collaborate-Enhanced Voice – Includes additional voice features for employees with more advanced requirements such as selective call acceptance, alternate numbers, instant group calls and more.
- AT&T Collaborate-Unified Communications – Includes instant messaging, employee presence, desktop sharing and conferencing features.
- AT&T Collaborate-Contact Center – Includes basic agent and supervisor call center features as well as web client services.
“With AT&T Collaborate, you’re able to design a collaboration solution that best fits your business needs – whether you need basic voice capabilities or a full unified communications experience,” said Rick Hubbard, senior vice president, Networking Product Management, AT&T Business Solutions. “The solution provides a flexible way for you to connect your employees while helping control costs and complexity.”