BT introduced a new service that enables Cisco TelePresence connections between companies. Both parties need to have Cisco TelePresence systems. BT recently became the first service provider to complete the Cisco TelePresence Global Authorized Technology Provider (ATP) program.
BT Global Video Exchange offers:
- Full conferencing services, including set-up, live call monitoring and assistance and 24-hour help-desk support
- A high level of multi-layered security
- Global reach. BT Global Video Exchange is available now in the United States, UK and EMEA. Asia Pacific service will be available in the second half of 2009.
Initially, BT Global Video Exchange will offer three levels of service:
- Producer-assisted offers full conferencing services with in-call monitoring and assistance available.
- Automated self-service provides call assistance with no live call monitoring.
- Direct Dial scheduling allows for reservation-less, point-to-point connections. In-call assistance is available on demand, with no call monitoring.
Ross Fowler, vice president, service provider, European Markets, Cisco, commented: “The cost, efficiency and environmental arguments for Cisco TelePresence are now just too strong to ignore, and we see strong growth opportunities for video communication across a range of sectors.”http://www.bt.comhttp://www.cisco.com
- In July 2008, BT also announced that it has earned Cisco’s Global Certification status by expanding the geographical scope of its existing Cisco specializations in unified communications, routing and switching, security and wireless. Additionally, BT announced in June 2007 that it had earned the Cisco Powered TelePresence Connection certification.