Comcast announced a new broadband service specifically for organizations with large numbers of employees who work remotely. Comcast Teleworker offers a standard set of features for accessing a corporate VPN. Comcast is also promising business-class customer support including dedicated support representatives specially trained to support business services. Comcast also offers Comcast Pro, an Internet service geared toward individual teleworkers and power users who want even higher connection speeds and additional IP addresses.
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- Earlier this month, Comcast, the largest MSO in the U.S., doubled the downstream speed of its residential cable modem service to 3 Mbps from 1.5 Mbps. The upgrade is provided at no additional cost to the end user. Upstream speeds will remain the same at 256 Kbps. The upgrade has occurred in 14 U.S. markets and will be expanded to all Comcast markets based on technical readiness. Comcast currently provides high-speed Internet service to nearly 4.4 million customers.