eBay has posted a Digital Service Efficiency (DSE) dashboard online to track the cost, performance and environmental impact of customer buy and sell transactions. The dashboard essentially provides a guide to measuring the overall efficiency of eBay’s technical infrastructure, across four key business priorities: performance, cost, environmental impact, and revenue.
eBay also published the following Digital Service Efficiency goals for 2013:
- Increase transactions per kWh by 10% year over year
- Reduce cost per transaction by 10% year over year
- Reduce carbon per transaction by 10% year over year