Check out the rest of Fiber Connect 2025 showcase here: https://ngi.fyi/fiberconnect25yt
How can broadband operators modernize their customer experience?
Kevin Mitchell, VP Marketing & Partnerships from GoCare explains:
– Integrates broadband tech ecosystem with back office systems to enable digital channel communications
– Leverages SMS, email, web chat, and social media for proactive customer engagement
– Streamlines operations by reducing phone calls and simplifying customer care processes
Want to be involved our video series? Contact info@nextgeninfra.io
https://ngi.fyi/fiberconnect25-go-care-kevin