In a shareholder meeting, Sprint’s new chairman, president and CEO, Gary Forsee, outlined his top 5 management priorities:
- Grow top line revenues faster than peers in the market
- Improve customer service and satisfaction
- Protect and improve Sprint’s bottom-line results
- Nurture and develop a culture of winning at Sprint
- Build on the company’s strong brand
Bundled service offers will play a key role in future plans. Currently, 49% of Sprint’s residential local customers subscribe to Sprint long distance, around 30% of Sprint’s residential long distance customers also buy Sprint’s PCS service, and about 18% of Sprint’s PCS consumer customers also buy long distance from Sprint.
Forsee believes a recombination of the Sprint PCS and Sprint FON stocks is likely at some point, although the company has not made any firm decisions yet to do so.
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