T-Mobile US reported the following preliminary customer results.
- 2.4 million total net additions – best quarter ever
- 1.4 million branded postpaid net additions – best Q4 ever
- 1.0 million branded postpaid phone net additions – best Q4 in 4 years
- Lowest ever Q4 branded postpaid phone churn of 0.99%, down 19 basis points year-over-year
- 135,000 branded prepaid net additions
- 79.7 million customers in total at year-end 2018
Preliminary Full-Year 2018 Customer Highlights:
- 7.0 million total net additions – accelerated year-over-year
- 4.5 million branded postpaid net additions – best in 3 years
- 3.1 million branded postpaid phone net additions – accelerated year-over-year
- 460,000 branded prepaid net additions
“The T-Mobile team delivered our best customer results ever in Q4 2018 and we did it in a competitive climate while working hard to complete our merger with Sprint,” said John Legere, CEO of T-Mobile. “That’s 23 quarters in a row where more than 1 million customers have chosen T-Mobile – along with a postpaid phone churn result that’s below 1%. These customer results speak volumes about our company, our network and our brand!”
https://www.t-mobile.com/news/t-mobile-customer-results-q4-2018