Alcatel-Lucent announced a seven-year extension of its partnership with BT, focused on the support of BT’s global network operations. The agreement is aimed at further enhancing the services delivered to BT Global Services’ customers and at optimizing BT’s non-UK non-IP network. Financial terms were not disclosed.
Under the contract, Alcatel-Lucent will manage most of the legacy networks serving BT Global Services’ customers. This will enable BT to focus on its Global 21CN Platform in order to further improve the customer experience, speed up the delivery of new services and reduce cost and complexity. The contract is built on the two companies’ Multi-Vendor Managed Services contract signed in November 2006.
During the first phase of the project Alcatel-Lucent will assume operations for five legacy global and domestic networks in 27 countries outside the UK, along with the BT Global Managed Platform legacy transport network.
A few hundred BT employees will transfer to Alcatel-Lucent within the scope of the project.
“This contract will help us to better serve our customers. BT will be free to focus on its global 21st century platform, while Alcatel-Lucent can concentrate on further improving standards of service for those using our legacy networks” said Hanif Lalani, the newly appointed CEO of BT Global Services.http://www.alcatel-lucent.com
