Global Crossing has expanded its partnership with Avaya to include hardware, software and consulting services. Global Crossing is also launching VoIP Professional Services, which will encompass technical services, transition management and managed solutions. Common elements in many solutions may include network readiness assessment and design, network integration and implementation, and managed VoIP PBX services. The offer includes an initial four-hour consultation to qualified prospects, which is risk-free, with no charge or further obligation for customers. Global Crossing’s agreement with Avaya also would allow Global Crossing to resell Avaya’s IP telephony applications, systems and services as part of a complete VoIP-based solution.
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