Packet8 announced that the Enhanced 911 (E911) service it offers its VoIP and videophone subscribers is now available in 2,024 rate centers covering 43 U.S. states. Launched nearly one year ago with support from NENA, the National Emergency Number Association, 8×8’s E911 service automatically routes calls and computer-based “screen pops” of caller information to emergency personnel at local Public Safety Answering Points (PSAPs).
The company said that unlike “911” services marketed by some other VoIP providers, whereby a call to 911 is intercepted by the VoIP provider and forwarded to a regular, non-emergency telephone number, Packet8’s E911 call is routed as 911 emergency traffic and is accompanied by caller information.
http://www.8×8.com
http://www.nena.org
