Fiberlink Communications Corp., a provider of managed security and remote connectivity solutions for global enterprises, awarded a multi-year contract to Lucent Technologies to provide global network management services. Lucent Worldwide Services will provide a variety of fault management services, including alarm reporting, trouble ticketing, fault resolution, provisioning, and management of all staging and installation for Fiberlink’s enterprise VPN customer sites. These services will be provided from Lucent’s Global Network Operations Center (GNOC) located in Denver and also supported by Lucent’s other two GNOCs in Sydney, Australia and Hilversum, The Netherlands.
Lucent has announced more than $280 million in managed services’ contracts over the last year with more than a half-dozen service providers in more than a dozen countries. http://www.lucent.com
