Acterna introduced VoIP support features for its NetComplete Service Assurance solution, which provides performance monitoring, turn-up test and troubleshooting functions for service providers.
Acterna said its NetComplete enables VoIP service providers to obtain visibility of the end-customer voice experience throughout the entire lifecycle of a call. This includes service-assurance functions such as service monitoring, rapid fault isolation, and tier-two troubleshooting so they can address the challenges of delivering carrier grade VoIP. As components of NetComplete, Acterna’s NetAnalyst Test Management and NetOptimize Performance Management applications work in conjunction with its QT family of distributed test heads. Together, they provide VoIP demand testing and proactive monitoring by means of active call generation or passive call monitoring.
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