AT&T has begun introducing Enhanced 9-1-1 service (E-911) to its &T CallVantage VoIP subscribers. The E-911 service delivers a caller’s name, telephone number and service address directly to the console of the appropriate Public Safety Answering Point (PSAP) in the event of an emergency. However, AT&T said that exceptions would include those subscribers who have selected “out-of-area” telephone numbers as their primary VoIP lines. For example, if a New Jersey resident chose a telephone number in another part of the state, or in another state, he or she would not qualify for E-911 service and would remain on AT&T’s 911 Alternative Emergency Dialing service until the company is prepared to implement an “out-of-area” E-911 solution.
AT&T said its deployment will be largely completed later this Summer.
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