AT&T Government Solutions was awarded a contract by the Social Security Administration (SSA) to deploy a Citizens Access Routing Enterprise (CARE) contact call center through 2020.
The contract, which was The award determination was made under the U.S. General Services Administration (GSA) Networx Universal program, will permit SSA to issue individual task orders to AT&T worth up to $286 million for an IP–based interactive voice response automation and contact call center.
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