TPG Telecom has awarded a new multi-year agreement to Ericsson for its cloud-native and AI-powered analytics tool.
Based on Ericsson Expert Analytics and EXFO Adaptive Service Assurance, the solution gives TPG Telecom’s Technology, Network and Care teams an in-depth, end-to-end understanding of subscriber’s experience at an individual level. Through the new agreement, TPG Telecom will gain insights from its 4G and 5G Mobile, Fixed Wireless Access and IoT subscribers using smart data collection with embedded intelligence to predict, prioritise, and resolve performance issues as they arise in real-time.
The solution integrates Ericsson Expert Analytics, EXFO adaptive service assurance and Ericsson software probes, provided as part of Ericsson’s dual-mode 5G Core, to deliver end-to-end network visibility and reduced total costs.
Ericsson said TPG Telecom is the first in Australia and one of the first communication service providers (CSP) globally to deploy Ericsson Expert Analytics in a commercial network using cloud-native technologies.
