BroadSoft will sell and support Carbon Twelve’s miPA Lite and miRECEPTION end-user software applications, which interface to its BroadWorks platform. Carbon Twelve’ has been a participant in BroadSoft’s Third-Party Developers Program for hosted VoIP.
Carbon Twelve’s miPA Lite integrates all of the BroadSoft CommPilot client functionality into a call control toolbar embedded in Microsoft Outlook and Microsoft Internet Explorer. It lets users click on icons within these Microsoft applications to control all their advanced voice features, such as selective call forwarding and do not disturb, voicemail to email, and simultaneous ring. Users can also click on phone numbers in Microsoft Outlook or Microsoft Internet Explorer to automatically initiate calls from their regular or IP phone.
Carbon Twelve’s miRECEPTION is a premier, PC-based attendant console that provides receptionists with a vivid and ergonomic interface that is easy to learn and use for increased productivity. For example, receptionists can instantly determine an employee’s availability status to provide immediate feedback to callers and visitors. miRECEPTION is also well suited for receptionists that are shared among multiple companies. Receptionists can see which company incoming calls are designated for and answer accordingly. http://www.broadsoft.comhttp://www.carbontwelve.com
- Carbon Twelve is based in Sydney, Australia.
