Viavi Solutions and Brocade are rolling out a joint solution that enables mobile operators to capture and analyze subscriber data to quickly resolve quality of experience (QoE) issues.
Viavi’s xSIGHT Targeted Subscriber Search (TSS) leverages the Brocade Packet Broker and Brocade Session Director to filter and deliver targeted subscriber traffic so only the data required to resolve customer experience problems is forwarded to xSIGHT TSS. The joint solution is in production at a U.S. Tier-1 mobile operator.
The companies said this solution also enables mobile operators to open up opportunities for new value-added services.
“As mobile operators chart the course to 5G and re-architect their networks to software-based, virtualized, and open New IP architectures, their visibility and analytics infrastructure needs to follow suit,” said Kevin Shatzkamer, chief technology officer of mobile networking, Brocade. “With solutions from Brocade and Viavi, mobile subscribers can rest assured that networks are monitored, key performance indicators are measured, and service level agreements are provided to meet their growing need for reliable mobile communications. This allows operators to efficiently manage the consumption of Internet and video services as well as Internet of Things and machine-to-machine (M2M) connections.”
xSIGHT is Viavi’s customer experience assurance portfolio including an analytics platform fed by agents distributed throughout the network. The agents passively analyze traffic in real time, build network and application performance metrics and selectively store traffic for troubleshooting purposes. xSIGHT TSS is an agent which can be programmed to capture all control and user plane data for targeted subscribers defined by the service provider.
The Brocade Packet Broker helps to scale the capacity of the xSIGHT solution to thousands of dynamically targeted subscribers per TSS, with programmability of all dynamic rules and filters with less than 1 ms latency, a critical requirement for today’s mobile provider networks.
