MCI announced that its “Advantage” VoIP service has now been supporting 9-1-1 capabilities at fixed locations for more than two years. In addition, the company has teamed with the National Emergency Number Association (NENA) and regional emergency communication organizations to develop and implement long-term solutions for 9-1-1 services to support mobile users.
MCI noted that its VoIP service “true 9-1-1,” or E9-1-1, capabilities by utilizing the existing 9-1-1 network to route calls to the appropriate Public Safety Answering Point (PSAP) since 2001. This allows the VoIP caller’s location and phone number to be automatically displayed in front of the 9-1-1 call taker so emergency assistance can be dispatched to a location even if the caller cannot communicate. In addition, it ensures that 9-1-1 calls are routed to the local emergency response teams for the area where the call was placed.
MCI also said that it supports an administrative approach to maintain funding of 9-1-1 resources at a level equivalent to those generated by current or evolving funding processes. MCI is remitting 9-1-1 service fees in accordance with local 9-1-1 requirementshttp://www.mci.com
