MetaSwitch has partnered with Dash911 to simplify the implementation of 9-1-1 emergency calling by VoIP providers. The joint solution is already being deployed by several service providers including Public Interest Network Services, Inc. (PINS), a communications provider based in New York City’s “Silicon Alley.”
The implementation combines MetaSwitch’s Class 5 softswitch with Dash911’s hosted service platform, to enable VoIP service providers to route 911 calls to the appropriate Public Safety Answering Point (PSAP) based on the subscriber’s current location. A full range of VoIP calling features, including custom call treatments and web-based configuration, are available to subscribers from the MetaSwitch platform. When subscribers move their VoIP device from one location to another, the Dash911 web portal – integrated with MetaSwitch’s own Web Self-Care solution – offers a “ready to go” Web-based mechanism for them to easily update their location information. Call routing is achieved either via traditional MF or SS7 trunks (for subscribers within the provider’s local calling area), or via the Dash911 switched 9-1-1 service using Session Initiation Protocol (SIP), for out-of-area subscribers.
PINS is serving several thousand fixed VoIP lines in downtown Manhattan from its MetaSwitch VP3510 Class 5 softswitch. PINS has partnered with Dash911 in order to expand beyond its current markets without expending significant effort and resources on additional dedicated 911 trunks.
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