Nokia will market a “mobile deskphone” solution from OnRelay, a UK-based developer of fixed mobile convergence solutions, that integrates a corporate voice system (PBX) and all its surrounding business support systems with employees’ 3G/GSM smartphones.
OnRelay’s MBX is a pure software solution that integrates with mobile devices based on open systems such as Nokia Series 60. It works over any mobile network in any country, is functional when roaming, and integrates into both IP and TDM PBXs from leading vendors such as Nortel, Cisco, Avaya and Siemens.
MBX adds a second phone, the office phone, to the mobile phone, allowing corporate users to place and receive calls from both their personal mobile number and their corporate office number using a single integrated mobile device. Business users can choose to place a call either via their personal mobile phone or their office phone.
With MBX, both outgoing and incoming business calls look to customers – and to internal IT systems – as having been placed/received on the actual desk phone. MBX also enables separate management and billing of personal and business calls, whereby for instance flexible workers can turn ‘off’ their office phone, while leaving the personal mobile phone turned on. Importantly for the end-user, all of this is managed on the mobile phone user interface itself and there is no need to configure the service from a PC. Because MBX can extend all PBX functionality to a mobile phone, MBX can also function as a complete deskphone replacement, such that the mobile phone becomes the employee’s only PBX extension, without loss of function or bypass of any corporate call management capabilities.
Further features of MBX include: voice recording system integration for recording both mobile outgoing and incoming calls, true caller ID and caller name for incoming calls routed via the PBX, ad-hoc PBX conferencing and no reduction of functionality when roaming. MBX also integrates with the corporate directory (LDAP) and allows click-to-dial directory lookup on the mobile. MBX further adds presence information so you can see the status and location of colleagues.
http://www.nokia.com
