OPNET Technologies has launched a new “STAR 24” rapid-response service for troubleshooting application performance issues.
The STAR 24 (Special Team for Application Responsiveness) service leverages OPNET’s analytics-based solutions and best practice methodologies to quickly diagnose problems. For a fixed fee, OPNET will dispatch expert consultants to a customer site within 24 hours of receiving the service order. If OPNET is unable to successfully identify the root cause of the problem, the full service fee is waived.
The service is available in North America.
http://www.opnet.com
