PanAmSat has formed an Emergency Response Team (ERT) focused on quickly restoring lifeline telecommunication services to government agencies and private industry affected by natural and man-made disasters.
Using PanAmSat’s extensive satellite fleet and a range of on-the-ground transmission and support systems, PanAmSat can quickly restore crucial communication services even when terrestrial network alternatives are unavailable.
PanAmSat’s Emergency Response Team will deliver everything from satellite telephones to transportable and fixed transmission facilities to quickly bring communications online for voice, video, internet and routed IP services — typically in less than 24 hours.
The ERT will be dispatched from PanAmSat’s Customer Service Center in Ellenwood, Georgia. Customer service technicians will be available 24 x 7 x 365.
In advance of Hurricane Rita, the company has assembled extra teams across its U.S. facilities. It also has dispatched advance support teams to the Gulf Coast to provide on-the-spot support.
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