SBC Communications awarded a multi-million dollar, multi-year contract to Amdocs to provide its customer lifecycle management solutions for Project Lightspeed. The Amdocs IP Convergence solution is based on the Amdocs billing, customer relationship management (CRM), ordering and payment mediation products, combined with Amdocs consulting and systems integration services. Financial terms were not disclosed.
SBC said it will work with Amdocs “to provide a consistent customer service experience at all touch points, including via the Web, where Amdocs Self Service will help provide a safe and secure online environment to order or pay for services.”http://www.amdocs.com
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- In March 2005, SBC awarded a $195 million, multi-year contract to Scientific-Atlanta to provide IP-based video equipment for Project Lightspeed in its 13-state service area. Scientific-Atlanta will supply IP video equipment for an IP video operations center (VOC), two national IP video super hub offices (SHO) and 41 IP video hub offices (VHO). Scientific-Atlanta will provide encoders, satellite dishes, video routers, and professional services as part of the contract. Scientific-Atlanta will also provide professional services related to the initial design and builds of the VOC, SHOs and VHOs.
- In November 2004, SBC announced a $400 million, 10-year agreement with Microsoft to provide next-generation television services using the new Microsoft IPTV Edition software platform.
- In October 2004, SBC announced a five-year, approximately $1.7 billion primary supplier agreement with Alcatel to provide network equipment and video system integration services for Project Lightspeed. Alcatel’s network equipment includes core network access, aggregation and switching equipment platforms that will provide the Internet Protocol, packet-based network technologies that connect the customers to the video hub offices. Additionally, Alcatel will work with SBC – and now Scientific-Atlanta – to ensure seamless video systems integration.
