Sprint launched a new hosted enterprise VoIP service aimed at businesses with dispersed workforces.
Sprint IP Voice Connect provides network-based hosted telephony with local and long distance services as well as PBX and traditional Centrex features over Sprint’s Dedicated IP or Global MPLS network.
Sprint’s secure carrier-grade service is enabled by Lucent Technologies’ Hosted VoIP Solution for Enterprises through its Global Network Operations Centers. It can replace or integrate with customer premises-based telephony systems.
The service is available in most major metropolitan areas, specifically 251 MSAs in 47 states.
Sprint offers service level agreements (SLA) for all critical metrics for voice over IP quality items such as jitter, delay and packet loss. Sprint also offers SLAs for site implementation, mean time to repair and proactive outage notification. Sprint IP Voice Connect is a carrier grade service built with internal survivability (multiple connections between partners along with redundant data centers). http://www.sprint.comhttp://www.lucent.com
