Telenor Pakistan, which serves 18 million mobile users, has deployed Nokia Siemens Networks’ NetAct Traffica real time customer traffic monitoring and analysis software. Telenor Pakistan has acquired the GPRS module of the solution for further enhancing the data service experience for its customers. The customer traffic monitoring and analysis software provides a detailed, real-time view to user activity and service usage throughout the network enabling the service provider to react to problems immediately. It can also give valuable insight into users’ behavior.
Nokia Siemens Networks said its service assurance software will provide diagnostic services like information on service usage by data subscribers, time and area of service usage, problem identification and troubleshooting. This information will then be utilized to determine areas of improvement to ensure flawless services to the customers.http://www.nokiasiemensnetworks.com
