Verizon Business designated HCLTech as its primary Managed Network Services (MNS) collaborator in all networking deployments for global enterprise customers.
HCL Technologies (HCLTech) is an Indian multinational information technology services and consulting company headquartered in Noida.
Under the partnership, Verizon Business will continue to lead all customer acquisition, sales, solutioning, and overall planning and development with its customers. HCLTech will lead post-sale implementation and ongoing support. To execute the tightly coordinated balance of responsibilities at enterprise scale, a select group of Verizon Business Global Customer Operations staff will transition to HCLTech.
The companies said the partnership will help enterprise customers to better control and scale their consumption of network services, better incorporate their broader ecosystem of technology partners, converge informational and operational technology (IT/OT) undertakings, and generally become more agile in accommodating ever changing technology needs. The managed service expertise covers complex operating environments — across diverse locations, geographies, and devices — while incorporating new technologies into their stack, including 5G, SD-WAN and SASE capabilities.
“HCLTech is a widely recognized industry leader for Managed Network Services, and with their IT service expertise and ongoing support of our enterprise networking deployments, Verizon Business can modernize our service delivery and simultaneously heighten our focus on helping customers incorporate next-generation technology like 5G, SD-WAN and SASE into their operations and their own customer offerings,” said Kyle Malady, CEO, Verizon Business. “IT/OT convergence is the future of data-centric business operations, and with the fast-accelerating pace of digitalization, customers need a well-coordinated delivery framework to realize that future.”
“Managed Network Services is core to our business, and we’re proud to collaborate with Verizon Business to lead MNS in all of their network deployments, modernization and operations for private enterprise,” said C Vijayakumar, CEO and Managing Director, HCLTech. “Our data-driven service delivery, advanced network capabilities and frictionless customer interfaces combined with the unique strengths and resiliency of the Verizon network will enable enterprises to drive better business outcomes and time to market. I am excited to welcome the incoming employees from Verizon Business Global Customer Operations and look forward to a successful and fulfilling journey together.”
