Verizon Global Wholesale’s VoIP minutes of use grew more than 200 percent in 2009, compared with the previous year. 
“Since we launched our VoIP portfolio 10 years ago, we’ve seen steady growth reflecting customer desire for reliable, cost-effective IP voice services,” said Mike Millegan, president of Verizon Global Wholesale. “And, as this market grows, we continue to add new VoIP services while enhancing our existing portfolio.”
Verizon confirmed plans to deploy more robust VoIP network interfaces in Europe this year. Other VoIP features planned in 2010 are support of Caller-Provided CLI (Caller Line Identity) and greater integration into customer portals.
Caller-Provided CLI is a caller ID feature that allows a main phone number to appear as the called ID even when a call is made from an extension, branch office, or home-based agent. This feature allows businesses that have staff at more than one office to present a more uniform presence when communicating with their customers.
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