Verizon Communications launched its “VoiceWing” consumer VoIP service. The initial rollout allows broadband users to choose area codes in 139 markets in 33 states and the District of Columbia. Verizon’s VoiceWing offers features such as unlimited local and domestic long distance calls, call waiting, caller ID, call logs, enhanced call-forwarding and online voice mail.
VoiceWing does not support traditional 911 or E911 access to emergency services. The company recommends that users maintain an alternate means of requesting emergency services, such as a mobile phone or traditional land line. Verizon said it was confident in the voice quality and reliability of the new service, but that it should be seen as a complement to regular phone line service rather than a replacement.
VoiceWing is priced at $39.95 per month; however, subscribers to Verizon Online DSL can get VoiceWing for $34.95 a month. Those subscribers can also benefit from an introductory price of $29.95 a month for the first six months if they order VoiceWing by Oct. 31. Users of other broadband services will get an introductory price of $34.95 for the first six months of service if they order VoiceWing by Oct. 31. Verizon is supplying the VoIP adapter with a one-time set-up fee of $39.95.
By early 2005, Verizon plans to launch a premium VoIP service aimed at small businesses and home workers. The premium service would run over Verizon’s own last mile facilities, enabling it to support QoS on the VoIP calls. http://www.verizon.com/voicewing
