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Home » Zain now serves 50 million customers in Middle East & Africa

Zain now serves 50 million customers in Middle East & Africa

May 2, 2019
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Zain Group, which delivers mobile services in eight markets across the Middle East and Africa, reached the 50 million customer milestone as of the end of Q1 2019, reflecting a 6% increase year-on-year (Y-o-Y).

Zain Group generated consolidated revenues of KD 404 million (USD 1.33 billion) for the first quarter of 2019, up 56% compared to the same period in 2018. EBITDA for the quarter reached KD 178 million (USD 586 million), up 111% Y-o-Y, reflecting an EBITDA margin of 44%. Net income for the quarter reached KD 47 million (USD 155 million), up 15% Y-o-Y reflecting Earnings Per Share of 11 Fils (USD 0.04). 

Group data revenue experienced a 118% growth in Q1 2019, representing 37% of the Group’s total revenue. It should be noted that the data growth is predominantly due to the consolidation of Zain KSA results.

The three-month period was further highlighted by the notable 77% increase in net income in Zain Iraq; healthy net profit growth of 11% by Zain Kuwait and 55% by Zain Bahrain; with Zain Sudan continuing to perform exceptionally well in all key financial indicators in local SDG currency terms.

Commenting on the results, Chairman of the Board of Directors of Zain Group, Mr. Ahmed Al Tahous said, “The impressive first quarter 2019 results were achieved through the Board’s and Executive Management’s focus on implementation of the digital transformation strategy that has seen substantial investments in network upgrades, fiber optics and 5G readiness. These initiatives have been aimed at diversifying income sources primarily from digital-related areas and at the same time improve customer experience. We will continue driving cost optimization initiatives to improve the efficiency of the operations and seek new lucrative opportunities in driving the business forward and increasing shareholder value.”

Kuwait: Maintaining its market leadership, the flagship operation of Zain Group saw its customer base serve 2.6 million in a very challenging period that witnessed improving net profit for the quarter. Revenue generated for the quarter reached KD 82 million (USD 271 million), and net income increased 11% to reach KD 21 million (USD 70 million). Zain Kuwait’s EBITDA amounted to KD 32 million (USD 105 million), a 21% increase Y-o-Y, with EBITDA margin standing at 39% for the quarter. Data revenue grew by 9% Y-o-Y, representing 38% of total revenue. 

Saudi Arabia: Despite the fierce competition present in the Saudi telecom market, the operation’s ongoing transformation has resulted in Zain KSA having recorded net profit for the last three consecutive quarters with revenue growing quarter-on-quarter. For Q1 2019, Zain KSA recorded revenue of SAR 2.1 billion (USD 559 million), a 24% increase to the same period in 2018. EBITDA for the quarter amounted to SAR 955 million (USD 255 million), up 67% from SAR 571 million (USD 152 million) in Q1 18. The operator’s EBITDA margin for Q1 2019 stood at 46%. Net income for Q1 2019 reached a healthy SAR 129 million (USD 34 million); a marked improvement on the loss of SAR 77 million (USD 21 million) recorded for Q1 2018. Impressively, data revenue represents 44% of total revenue. 

Iraq: Zain Iraq performed exceptionally well in Q1 2019 when compared to the corresponding three-month period in 2018, with revenue reaching USD 262 million, and EBITDA having reached USD 109 million, up 13% Y-o-Y and reflecting an EBITDA margin of 42%. The operation reported a net profit of USD 14.2 million, up 77% on the USD 8 million profit recorded in Q1 2018. The operator added 1.5 million customers (up 10% Y-o-Y) to reach 16 million and witnessed significant growth in data revenue, as well as profitable progress in the enterprise (B2B) segment. 

Sudan: In local currency (SDG) terms, the operator continues to perform well, as revenue grew by 50% Y-o-Y to reach SDG 3.1 billion (USD 66 million, down 23% in USD terms) for Q1 2019. EBITDA increased by 54% to reach SDG 1.2 billion (USD 26 million, down 21% in USD terms), reflecting an EBITDA margin of 39%, while net income increased by 67% to reach SDG 509 million (USD 11 million, down 22% in USD terms). Data revenue formed 18% of total revenue, with an impressive growth of 63% (Y-o-Y) in SDG terms. Zain Sudan now serves 15.1 million customers, reflecting a 9% growth compared to Q1 ‘18. 

Jordan: Zain Jordan serves a customer base of 3.7 million customers as at the end of Q1 2019, maintaining its market leadership. Revenue reached USD 117 million, with EBITDA increasing 18% to USD 56 million, reflecting an EBITDA margin of 48%. Net income was relatively stable increasing 1% to USD 18 million. With the continual expansion of 4G services across the country, data revenue grew by 2% Y-o-Y, and now represents 40% of total revenue. 

Bahrain: During Q1 2019, Zain Bahrain generated revenue of USD 41 million. EBITDA for the period increased 48% to USD 15 million, reflecting an EBITDA margin of 35%, while net income increased 55% to USD 5 million. The operation’s focus on new, attractive packages coupled with a totally revamped 4G network resulted in data revenue representing 47% of overall revenue.

https://www.zain.com/en/press/ZainGroup2019Q1results/

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