Procera Networks announced an extension of its partnership with Zain in Jordan, which has been using the company’s PacketLogic products since 2012 to provide better quality of experience (QoE) for its subscribers. The carrier will now expand the deployment to include Procera’s analytics family of solutions to leverage the granular network analytics captured.
Zain is also deploying Procera’s enforcement solutions with online charging integration (Gy). It enables monetization of over the top services by restricting and enhancing access depending on subscription type.
“Zain has used Procera for the past three years and the solutions have met the business requirements to help Zain in understanding the customers’ behavior,” said Yousef Al-Mutawe, COO at Zain. “We have decided to continue our partnership with Procera through upgrading the current platform to the new version and adding on top of the data inspection tool the insights analytics solutions. Insights and its Customer Care tools will enrich the customer experience and engagement and will provide us with a wider view about our user’s behavior and deeper view about applications and user’s preferences.”
