BellSouth reported that 180 of its central office locations are currently running on generator due to a loss of commercial power in affected areas. The company has 750,000 customer lines in the areas most heavily damaged areas by Hurricane Katrina.
BellSouth said it is still assessing the full impact on the network and its customers’ operations, and as a result, it is too early to project the total magnitude of destruction caused by Hurricane Katrina.
“This is not a normal hurricane restoration situation,” said Bill Smith, Chief Technology Officer.
The company said it is coordinating with wireless providers to improve communications in the hardest-hit areas.
BellSouth has about 13,000 employees in Louisiana, Mississippi and Alabama who have been affected by the storm. To aid its employees, BellSouth will set up several “tent cities” in severely affected areas. These cities will provide BellSouth employees and their families with necessities such as food, shelter and clothing, in addition to cash loans and employee assistance programs.
http://www.bellsouth.com
