CoManage has enhanced its TrueSource data integrity management system with a new solution for addressing access line costs and associated revenue leakage. The CoManage TrueSource solution for Cost & Revenue Assurance Data Integrity Management helps identify discrepancies between how services are billed and how they actually are configured in the network.
CoManage said service providers often lease circuits from numerous carrier partners to provide out-of-region connectivity. But it is often difficult to confirm that in-bound access bills for these circuits accurately match the actual configuration of the circuits, which can lead to overcharges for access circuits. Additionally, revenue leakage can occur when on-net end-customer services are underbilled because it is difficult to compare the actual provisioned circuit with the end-customer billing records.
Both of these problems are data integrity issues, caused by poor visibility into the actual configuration of the network and services. It is compounded by the fact that business and operations support system (BSS/OSS) databases often must be updated manually. As a result, the systems used to confirm billing can be greatly out of sync with the network itself.
CoManage’s TrueSource discovery and reconciliation technology identifies leased circuits as they actually are provisioned, updates circuit inventory, and automatically compares circuits to carrier access bills. This enables line grooming and optimization, with cost reductions amounting to an estimated 8 percent or more of a service provider’s access cost. TrueSource also addresses underbilled end-customer private line services by identifying service configurations in the network and validating end-customer bills. This enables carriers to find unbilled or underbilled circuits, permitting a typical carrier to recover an estimated 7% of its private line revenue stream previously lost to revenue leakage. http://www.comanage.net
- CoManage’s TrueSource has been selected for data integrity management by AT&T Wireless, British Telecom, Sprint and Verizon, among others.
