Reliance Communications, India’s largest integrated telecommunications service provider, and Alcatel-Lucent will establish a global joint venture to provide managed services for wireless telcos (both CDMA and GSM). The mission of the Joint Venture would be to facilitate a proactive, quick-to-respond environment to fast-paced and dynamic market conditions to leading telecom service providers. The companies estimate the global market for managed services at US$16 billion.
The first assignment of this joint venture will be to provide Managed services for Reliance Communications nationwide CDMA & GSM networks in India. Specifically, the joint venture will support the expansion and growth of Reliance Communications, within and outside India, bringing predictability of the operations and related expenses, while maintaining the highest standards of customer experience.
“World over, the biggest challenge Telecom operators are facing is to continuously improve competitiveness by reducing operating expenditure and enhancing network quality to provide superior customer experience. The combined expertise and experience of Reliance and Alcatel-Lucent would create an unmatched blend of leadership in technology, innovation, scale of operations and customer service to become the worlds leading Managed Network Services Provider”, said Mr. Sandip Biswas, Head – Managed Network, Reliance Communications. “The Joint Venture is a leap forward in Reliance Communications’ vision to continuously redefine the benchmarks of customer experience and enhance value for our 2 million shareholders”.
“Alcatel-Lucent is committed to help Reliance retain its market leadership role by helping them increase their customer satisfaction and business capitalization by operating and maintaining their networks together with managing complex network projects” said Andy Williams, President of Alcatel-Lucent’s Services business. “This partnership confirms our trusted partner relationship with Reliance Communications and reinforces Alcatel-Lucent’s position as a strong and competitive managed services provider.”
A new legal entity is being formed as part of the joint venture. Alcatel-Lucent will have the operational control of the new entity. Reliance Communications is represented in the Joint Venture through its wholly owned subsidiary.http://www.alcatel-lucent.comhttp://www.reliancecommunications.co.in
