Verizon Communications began offering s new “BroadRoute” service for small and medium-sized businesses with ISDN PRI-compatible PBXs. Verizon BroadRoute works by connecting the businesses’ LAN and PBX equipment to a Verizon-provided PBX/IP converter. The converter, in turn, connects to the Verizon network via a dedicated T-1 line. The BroadRoute service enables customers to remotely route incoming calls to alternate destinations. In addition, Verizon provides round-the-clock, toll-free technical assistance, extended bandwidth and additional Internet services.
Verizon also has been offering a “BroadFlex” service to small and medium-sized businesses as an alternative to traditional PBX and Centrex services. It provides Web-based features to manage the telephone service, including adding, moving or eliminating lines and calling features. Verizon has been offering “BroadFlex” in Chicago for about a year.
http://www.verizon.com
