Windstream Wholesale introduced a Route Creator tool that empowers customers to design their own wavelength routes. The tool, which is available via the customer portal, provides a clear view of accessible wave routes on the Windstream Intelligent Converged Optical Network (ICON). Customers can evaluate up to five wavelength route options, enhancing their network management capabilities.
Customers can view information on mileage, latency, and number of network hops aligned to each route option. Additionally, the route tool enables the user to customize the route options by selectively adding route diversity as necessary. The self-service tool also seamlessly integrates into the iconnect customer portal turning the desired design into a quote, making the process faster and more efficient than ever before.
Windstream says that one of the most noteworthy and valuable features for customers is the capability to export available route options to KMZ files. This empowers network planners to download their route designs for operational review and business coordination. The Route Creator will be available to Windstream Wholesale customers at the end of January.
“Windstream Wholesale is dedicated to shaping the future of technology and network intelligence,” said Joe Scattareggia, president of Windstream Wholesale. “Equally important is our commitment to eliminating barriers and service obstacles for our customers. We ensure complete network visibility and expedite connections based on our customers’ needs.”
